Shipping policy

SHIPPING POLICY

Thank you for shopping with Violet Prairie Boutique! We appreciate every order and want you to know what to expect while your items make their way to you.

ORDER PROCESSING

Processing times vary depending on the type of product ordered:

• Graphic tees and sweatshirts are made to order and typically require 2–7 business days for production before shipping.

• Boutique clothing and accessories are fulfilled by our trusted supplier partners. Processing times may vary by supplier.

• Custom magnets are handmade and typically require 3–5 business days for processing.

Business days do not include weekends or holidays. Processing times may be longer during launches, holidays, high-volume periods, or severe weather.

SHIPPING RATES

Shipping charges are calculated and displayed at checkout before payment is completed. Any available free-shipping promotions will be shown at checkout or included in the promotion details.

ESTIMATED DELIVERY

Most orders arrive approximately 5–10 business days after they have been processed. These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.

MULTIPLE PACKAGES

Violet Prairie Boutique carries products fulfilled from different locations. If your order contains more than one type of product, your items may arrive in separate packages and on different days.

You may receive more than one tracking number. You will not be charged additional shipping after checkout because your order is divided into multiple packages.

TRACKING YOUR ORDER

Once an item ships, tracking information will be sent to the email address or phone number provided at checkout. Please allow up to 48 hours for tracking information to update.

Please double-check your shipping address before submitting your order. Violet Prairie Boutique is not responsible for delays or packages delivered to an incorrect address provided by the customer.

LOST, STOLEN, OR DELAYED PACKAGES

Once a package has been accepted by the shipping carrier, delivery is the carrier’s responsibility. Violet Prairie Boutique is not responsible for carrier delays or packages marked as delivered that cannot be located.

If your tracking shows that your package was delivered but you have not received it, please check around your property, ask members of your household or neighbors, and contact the shipping carrier. If you still need assistance, please contact us and we will do our best to help.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can help resolve the issue.

ORDER CHANGES AND CANCELLATIONS

Because some products are made to order or sent to our suppliers shortly after purchase, changes and cancellations are not guaranteed. Please contact us as soon as possible if you need assistance with an order.

CONTACT US

If you have questions about your shipment, please contact Violet Prairie Boutique through our website contact form. Please include your name and order number so we can assist you quickly.

Last updated: September 8, 2026